When shopping online, you are entitled to cancel and return your order under the Consumer Contracts Regulations. However, certain items are exempt from this right. These exempt products include, but are not limited to:
Perishable goods such as fresh food or items with a limited shelf life.
Personalised or custom-made products.
Sealed items that cannot be returned once unsealed for hygiene reasons.
Please refer to our FAQ that explains how to create a return. If you need more help please, contact us here.